Delivery times and costs

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or product availability.

Stock permitting, all orders are usually dispatched within 2-4 working days. Kindly note that dispatch times may increase during high demand periods. Delivery times are 3-5 working days from dispatch of order.

Souvenir shipping rates:

Spain: Free shipping
All EU countries and UK: 15 EUR
Rest of the World: 15 EUR

General shipping rates:

Please note that if the final order contains any products outside of the Souvenir collection, the following shipping rates will apply:

Spain: Free shipping
All EU countries and UK: 15 EUR
Rest of the World: 35 EUR

Taxes and duties

All taxes are included for EU countries. All other international shipments are not inclusive of duties and taxes, customers are responsible for any customs fees, duties, or taxes that may apply upon delivery. We are unable to calculate the exact amount of duties and taxes your order will incur, as these charges are imposed directly by the country to which the order is shipped.

Additional Information

Our Customer Care Team is always available to help you out with your order.

For questions regarding product care, please contact our customer service at shop@hereustudio.com
Customer Care Team